Frequently Asked Questions
How do I know if Truvva products are safe to use?
How do I know if Truvva products are safe to use?
All Truvva products are made with clean, plant-based ingredients and backed by science. They are manufactured in India following quality and safety standards. Detailed ingredient lists are provided on every product page.
Can I return or exchange a product if I’m not satisfied?
Can I return or exchange a product if I’m not satisfied?
Returns are usually accepted only if the product is unopened, sealed, and within the return window (typically 7–14 days). Used or opened wellness products generally cannot be returned for hygiene and safety reasons.
How long does delivery take after I place my order?
How long does delivery take after I place my order?
Most orders are shipped within 24–48 hours. Delivery timelines depend on your location, but typically orders reach customers within 3–7 working days.
Do you offer free shipping?
Do you offer free shipping?
Yes, free shipping is often available on orders above a certain value. For smaller orders, a standard delivery fee may apply, which will be visible at checkout.
Who do I contact if I have questions about a product or my order?
Who do I contact if I have questions about a product or my order?
You can reach out to the Truvva support team through the “Contact Us” section on the website or via email/phone listed there. They assist with order tracking, product details, and return/refund queries.

